Automation

CallBack-feature

Call Back Features

The Call-back feature in Qkonnect is a functionality that enables businesses to improve customer communication and satisfaction by allowing customers to request a return phone call from a representative or automated system.


This feature is particularly useful in situations where customers may experience long wait times on hold or prefer to receive a call at a more convenient time.

BENEFITS OF CALLBACK-FEATURE:
Reduced Wait Times
Improved Customer Satisfaction
Flexibility and Customization
Increased Efficiency
Global Accessibility