Caller Based Routing

In today's fast-paced business environment, effective communication is the key to success. Qkonnect brings
you an innovative solution to enhance your communication strategy – Caller-Based Routing. This cutting-edge feature ensures that your calls are not just answered promptly, but also directed to the right department or individual based on the caller's identity.

Caller-Based Routing utilizes intelligent algorithms and advanced analytics to analyze incoming calls in real-time. By
identifying the caller's information, such as their phone number or any predefined criteria, the system intelligently routes
the call to the most appropriate destination within your organization.