Looking for CTI Services (IVR, Bulk SMS) for your business?
The Concurrent Calls feature in cloud telephony refers to the capability of handling multiple incoming and outgoing calls simultaneously on the same communication system. This feature is particularly valuable for businesses and organizations that experience a high volume of calls or need to manage multiple conversations concurrently.
Qkonnect Handle as many inbound and outbound calls as you like, all at the same time. It helps to Unlock your team’s full potential with as many simultaneous calls as they can handle and maintain the highest possible call quality, regardless of the number of concurrent calls.