Performance

Agent Reporting

Agent Reporting

Want Agent Reporting For Your Business?


The Agent Reporting feature in Qkonnect refers to a set of tools and functionalities designed to provide detailed insights and analytics related to the performance and activities of agents using the telephony system.

This feature plays a crucial role in helping businesses monitor, analyze, and optimize their telephony operations.

BENEFITS FOR AGENT REPORTING:
Improved Decision Making
Enhanced Productivity
Increased Customer Satisfaction
Strategic Planning

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