Agent Status

Unlock the Full Potential of Your Cloud Telephony Solution with Custom Extensions!

"Agent Status" feature typically refers to a tool that allows administrators or supervisors to monitor and manage the real-time availability and activities of call center agents or customer service representatives.

This feature is crucial for optimizing workflow, ensuring efficient call handling, and improving overall customer service. The Agent Status feature is essential for call centers and customer service teams to streamline their operations, enhance customer satisfaction, and optimize resource utilization.